EA Staff (Retired)Hello there,
Ads are never playing at all at my iPad. Tried to Reset Ad Identifier many times - that didn't help.
Also tried to change a Region because I moved to another Country but no success with that ether.
I have the following device:
- iPad mini
- iOS 9.3.5 (13G36)
- 1002312247097
- game v. 1.16.10
Thanks in advance!
I've the same issue, and I'm also on mini iPad with same IOS update. I've been playing since October last year, and now feel that I'm lagging behind in the game due to not getting this situation sorted. I play a lot to gain all the cards I can. I've even bought cards, but unless this situation is sorted soon I'll be leaving the game as its no fun to keep losing due to others getting the option to get gems for free. I am aware, that those of us who play need opponents, so something needs to be done or more will stop playing. It's already hard for anyone new joining the game as the ratio of super rare, legendary and hero's has declined in packs. We're not stupid.. We can notice these issues, and do read forums.
Yep, I am as well. I've been following the forums, and looking in sites for a fix but if anything it's got worse as I did have the ads button. But it was greyed out. Then after some updates it was gone. I use to play PvZ 2 and I had ads on that game, worked fine. I've contacted support, and ask for it to be fixed as its really starting to impact on my game. If I'd had ads, like most have had I probably have one hell of a lot cards by now as I play quite often. I don't understand why this isn't being fixed. I'd rather have a solution, or some sort benefit to those of us who can't grind for those free gems. I had one reply from EA support yesterday asking me to re-install, and try on other devices. I don't want the game on another device, as its not convenient, surely it should work on mini iPad? If not then say in the App Store not suitable for mini iPad users.
