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Wookieman135's avatar
Wookieman135
2 years ago

[Issue Resolved] - PvZ Garden Warfare 1 - Matchmaking Failed Error

For the past several days trying to launch a multiplayer Gardens and Graveyards on the original Garden Warfare on Xbox One results in “There are no available matches meeting your criteria. Please try...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@Montaignes I get it but it isn't as easy as having people jump in and update a game of this age like it used to be. I can add my own game to the list too but I am trying to see what we can do for everyone so we can get you back into the game.

For those still running into this error, we need the following from you, please.

  • Product: 
  • Platform:
  • Which console generation do you have? 
  • What is your Gamertag/PSN ID/EA ID? 
  • Date/time issue first occurred?
  • What type of issue do you have? 
  • Which mode has this happened in? 
  • Which part of the mode? 
  • Summarize your bug 
  • How often does the bug occur? 
  • Steps: How can we find the bug ourselves? 
  • What happens when the bug occurs?
  • What steps have you taken on your end to resolve the issue?
clayspahn's avatar
clayspahn
2 years ago
  • Product: Plants vs Zombies Garden Warfare 1
  • Platform: Playstation
  • Which console generation do you have? PS4 and PS5
  • What is your Gamertag/PSN ID/EA ID? Yalcu
  • Date/time issue first occurred? Dec 10, 2023
  • What type of issue do you have? Server problem preventing players from joining lobbies
  • Which mode has this happened in? All modes
  • Which part of the mode? Joining the lobby
  • Summarize your bug 

    "This is a server problem preventing players from joining at all. Prior to this error I was regularly in full 12v12 lobbies. Please escalate this problem to a higher development manager who will not just dismiss your concern with saying there are not enough players as this isn't true. None of the game modes start a new lobby. This is a live showstopper bug - please escalate this." -Montaignes

  • How often does the bug occur? Every time
  • Steps: How can we find the bug ourselves? "To test, have at least 5 of your testers attempt to join at the same time. It will allow none of them to connect proving your assertion wrong that it's a not enough players issue."
  • What happens when the bug occurs? "matchmaking issue" even though theres way more than enough players
  • What steps have you taken on your end to resolve the issue? This EA Forum

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