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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Lost all progress

Hello,

My username is molinabro

Suddenly I lost all my progress and I have to start over, is there a way I can recover my account with all the progress?

Now my username is molinabro1

Any help is appreciated, thanks!

5 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    Hello and good morning.

    Actually I had it synched with my EA account, before this happened I uninstalled and restored a couple of times.

    I even played in a new device, but to my surprise this happened suddenly.
  • BlazinsZ's avatar
    BlazinsZ
    8 years ago

    @molinabro When you try to synchronize again, doesn't the account appear?

    that account is supposed to appear with your connect with EA account... Is rare

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    Good morning, it doesn't appear anymore even if I sync, true this is very rare, I opted to restart the game again.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @molinabro When you restarted the game did you link it to an account that previously had a linked game? 

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