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Anonymous's avatar
Anonymous
10 years ago
SolvedApproved

Magical reappearing rubble in the Backyard

Hey I'm on PS4 and I ran into a bug earlier today where I spent about 12 stars clearing rubble from the plant base in the Backyard then I went played and finished a match and shut the game down. I came back after about a 2 hour break and when I loaded in all the rubbles I had previously cleared was back in place and none of the stars were returned. So just a heads up to let you guys know and warn anyone else against spending stars to clear rubble for the time being.
  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Hey everyone.  A server-side fix has gone in overnight which should fix issues with customization and rubble-clearing not being saved.  Any game sessions that begin from here on out should not encounter the issue--please let me know if you encounter it again.

8 Replies

  • I had the same thing, also on ps4, i cleared rubble in the plant base for a statue and the next time i logged on it was back to rubble.
    So lastnight when i was playing i decided to clear 1 rubble inside zombie base and cleared rubble outside the bases at the docks, gunna see today when i log on if yhe same thing happens. However, lastnight after i did this i did go to that globe next to the pvp portal in the plant base and save the game, which i did not do before i lost the rubble the day before because i was not aware of the save option
  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    We've identified a possible fix for your issue. Can you please let me know if you encountered this issue after being in game for more than an hour?  


  • @Popcap_JaGo wrote:

    We've identified a possible fix for your issue. Can you please let me know if you encountered this issue after being in game for more than an hour?  


    I got the same problem,the rubble re-appeared then I started up the game (it also made me play the tutorial again)

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Hey everyone.  A server-side fix has gone in overnight which should fix issues with customization and rubble-clearing not being saved.  Any game sessions that begin from here on out should not encounter the issue--please let me know if you encounter it again.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Hi there!  I too have gotten this problem as well, with the rubble reappearing again.  It never happen until yesterday, when my game crash during a graveyard ops with someone else hosting it.

    and this is way after the new update content patch that was recently added in march.  I read though the forums, that there was a workaround for it. also on how to get the stars I spent trying to solved that problem, on my own.  I tried manual save, I try repairing the game, updateing the game, uninstall the game and reinstall it.  I even clean the rubble and join another friends backyard and also another ops game.  and when I leave the game and reload the game it always appears.  I can play the game and stuff.  Yet, I do enjoy changing the backyard decroations from time.  and knowing that can't keep my save backyard decrotations the same does bite.

    I be grateful for the help on this problem, also about that profile being set to default.  it was mention that all unlocks is saved and I won't lose that.  Does that also mean the sticker packs I bought through out the first time the game release and up to recently gameplay?  Also character costumaztion will be reset?  meaning the upgrades and the way I design my character will be back to there default look?  I won't lose any upgrades or skills will I? 

    I apologize for this long message, just rather be sure that I don't lose stuff I work a lot for.  Thank you in advance for the help.

    *Edit* Sorry forgot to mention the system I am playing on.  It on the PC for me

  • I had this problem aswell when i was busy customising my characters and it kicked me for being afk, i pressed "ok" and it made me redo the introduction, i came back and i had kept all my stuff yet the rubble i had previously cleared had come back

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    i am on pc.most of my rubble reapered to day.  they had all been cleared for weeks treid to remove 2 rubble after restart they where back to rubble again.

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