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Hey @Natural_Potato4,
Can he try clearing his MAC Address, and doing a hard reset on his Console?
Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then, fully turn off the Console for 30 seconds or so, and turn it back on.
He can also try highlighting Battle for Neighborville on the Home Screen, and making sure everything is up to date.
Does he have this issue in other games as well?
Thanks 🙂
- iluminate
I do not think he has this issue on other games but will try to ask him. Anyways, I'll tell him to follow these steps and fingers crossed that it will work. Thank you for the help!
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