Solved
Missing Star Studded Pack After Purchase
I spent 42 yuan in my steam wallet to buy a STAR-STUDDED PACK with 1000 Rainbow Stars and 10 Prize Bulbs,but I didn't get them.After making the payment,I have less money,but I didn't get my rainbow stars.How can I do?Star Doubler has two more days left.☹️
If you have not received the purchased items after you reboot the game, you will need to reach out to support so that they can review the account with you.
- On the EA Help homepage, type 'The EA App' into the search bar.
- Click on the EA App tile that appears and select See all help topics.
- Select 'Missing Content' from the Category headings on the left-hand side
- I'd recommend selecting 'I'm looking for something I bought'
- From there you should see the option to select 'Email Us'.
- Gather your proof of purchase precisely as specified in this EA Help guide, attach it to your case, and send it.
That should help you reach the support team.
