Forum Discussion
Pedro, by all means reboot your router & connect via cable, as suggested, but you should know that the servers have been very poor for weeks & today they are completely down on the XBOX 360, so I suspect that this may be your issue. It is very likey that the problem lies with the servers & is not down to your connection.
- Elektr0ns11 years agoSeasoned Adventurer
It would be good to hear from an official source regarding an eta for the resolution. Also I hope not to miss todays Festivus pack. ☹️
- Anonymous11 years ago
I doubt very much that you will hear from an official source here. The server issues have been going on for weeks & in all that time I have not managed to get a response from anyone at Popcap/EA anywhere. I think that they aren't interested as they already have your money. As for the festive pack, it should appear in 20 minutes approx, & will remain for 24 hours. Also, they may well do a special pack once the 25 daily packs have been released, allowing you to get any you may have missed, as they did with the Halloween packs.
- Anonymous11 years ago
There is an issue occuring today which is seperate from what I think this thread started as. For that issue we are aware of it and working to fix it now, hopefully have everyone back to playing soon on 360 🙂
- Anonymous11 years agoThanks for every reply, but the only thing that solved my problem was to clear the cache. Now I'm with the problem of the moment : "failed to load your saved data". I tried clearing the cache again but nothing. So, they said they're aware of it and working on it 🙂
- Anonymous11 years ago
The game is partly functional. Online play is possible. The festive sticker pack arrived as it should at 18:00 yesterday. Character ranks, player rank, character abilities/upgrades, challenges & coins total/earning coins are preserved. However, all customisations for your characters are disabled. If you change your abilities away from the default character set, they will keep resetting back to default. I did notice a minority of players sporting customisations, but this was rare & most people were confined to the default set.
- Elektr0ns11 years agoSeasoned Adventurer
Can we safely place while this failed to load saved data is present? Will my missing items reappear? Will redeemed stickers packs save?