My account cannot access the game Plants vs Zombies Garden Wafate 1 on PC.

Hi @sawaki142 Thanks for the additional info, would it be possible to get the following bits of information?

• Platform:
• EA ID (Gamertag):
• Are you playing on an HDD or SDD storage drive? 
• What type of network are you using? (Wired, Wireless, Hotspot)
• Please share any steps you've tried to far to resolve the issue:
• If on PC, please share a DxDiag and an EA app Error ID

We can use this information, to help make the team aware of the issue and to further investigate. 

Cheers!