HI @sawaki142 @Sawawaki146
Apologies for the delay, when loading PvZ GW1 you get the message "Connecting to EA Servers"?
If so we might be running into a connection-based issue, can we check if any Security software (like an Anti-virus) or a VPN might be blocking communication?
If not, please let us know the following:
- Are you playing on an HDD or SDD storage drive?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Please share any steps you've tried to far to resolve the issue:
- If on PC, please share a DxDiag (please attach the file) and an EA app Error ID
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers,
