My Imp Has Upgrades That Are Still Locked Even Though He Is Mastered

Product: Plants vs. Zombies: Battle for Neighborville
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
Please provide your Xbox gamertag or PSN ID. (Optional) Warfaremomma
In what game mode did the bug occur? Everywhere
Summarize your bug My Imp is mastered yet the 2 upgrades I get for promoting him to Specialist “Arm Day” and “Supermassive” are still locked. Can you please unlick them for me.
Steps: How can we find the bug ourselves? Go under my account and see for yourself
How often does the bug occur? Every time (100%)

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Arm Day and Supermassive the upgrades the imp gets for promoting to Specialist are still locked even though my Imp character is mastered. Please fix my account. My PSN ID is warfaremomma.