Community ManagerSorry to hear that you are having issues @PrettyUncreative.
There's a couple of things to try when an issue such as this pops up:
Can you open control panel -> Mouse -> Pointer Options -> deselect any boxes that are checked including Enhance Pointer Precision.
Do you have any USB devices such as a controller plugged in, if so can you unplug them and then try again to see if the issue is still there.
Now this may sound like an odd one but at times this issue can be caused if you have a standalone GPU alongside an integrated card.
If this is the case then you can change from your integrated card to your Nvidia card for example by following the steps below:
Let me know how you get on.
Darko
Community ManagerHey @Ketchuq_18 can you disable any overlay that you may have running. This includes Discord and Origin in-game. Once done try launching the game again to see if you see the same error.
Darko
Hi there @EA_Darko . After having a mouse which was constantly on my screen whilst playing PVZGW2, I followed these same instructions you gave in hopes of fixing it, and am now in the scenario in which my won't show on screen at all. I followed your instructions once more, however still have no mouse on screen. Is there anything else I might be able to try doing?
Thanks,
Sam R
Community ManagerGreat to hear that @JusttVukk, enjoy your gaming.
Darko
Nothing worked ☹️ i dissabled every options in the pointer section in the control panel except for the one you have mentioned, even i plugged in my controlled and i unplugged it in but my mouse still dossen't show up and even i tried reinstalling PVZ GW2 but nothing happens
The fact that my PC is not decent is excluded because the first time i installed the game the mouse used to show in my game
But after i updated my PC to Windows 11 and installing the game again my cursor is barely showing up in game, but most of the time it is hidden.
How doy ou access the control panel? is it the control section in options because I dont see mouse settings there.
