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BR4567890's avatar
BR4567890
Newcomer
8 months ago

No 16-digit game code from Pop Cap purchase, Plants vs Zombies

I'm trying to restore a purchase from several years ago, before EA acquired Pop Cap Games.  The email purchase from Pop Cap doesn't include a 16-digit code.  Tech support directed me to the forums be...
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
7 months ago

Hey BR4567890​ , we won't be able to give you a code/product on the forums since we don't have any tools that can generate them (unlike the help support) but we can take a look. What purchase are you trying to restore?

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