No watch ads option
Since installing the game I have never seen a watch ads button in the menu. An in-game ad in which Dr. Zomboss was advertising the option to watch ads showed up twice, but clicking it never worked. I...
Forum Discussion
@benn1nat0r I've seen many players report this issue that they cannot encounter ads. These are my suggestions and I have mentioned this in a previous post.
- You could try and “reset your advertising identifier” on your device. Use this link to find out how you can do so on iOS: https://support.apple.com/en-au/HT205223.
- Try troubleshooting your mobile device, EA made an article on troubleshooting mobile iOS devices, and I have attached the link here: https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/. It more talks about general troubleshooting, but it can help to get ads to appear, or you can narrow down what is not the issue.
- If you normally use Wi-Fi, try using Mobile Data and switching off Wi-Fi temporarily. If you normally use Mobile Data, try using Wi-Fi and switching off Mobile Data temporarily.
- Play the game for a while! After a few games, make sure to check that the ad button does not appear. I normally do not get my ad button appear straight away, and sometimes I play a game before it appears. It may be worth playing for a decent period of time, then checking.
Reference: https://answers.ea.com/t5/Plants-vs-Zombies-Heroes/No-ads-on-IOS/td-p/9757817/page/2
- @TheSprinter85 I tried all of the above and there are still no ads. I tried uninstalling, reinstalling, deleting my cached data, and there is still no option to watch ads.
- @papyrus1910 I am working on a troubleshooting guide and intend to provide as many possible solutions to common issues like these. When I release it, try the options I provide for being unable to watch ads.
