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MemeLord3243's avatar
MemeLord3243
5 years ago
Solved

[Old Reports] why aren't my pvz gw2 add-ons not installing?

Recently, my friend bought the deluxe upgrade, and festive edition add-ons. he has yet to receive the gifts in the pack machine, and he has checked his mailbox several times. a week or two earlier, h...
  • CompleatBeet's avatar
    CompleatBeet
    5 years ago

    Hey @MemeLord3243 

    Have you tried:

    - restarting your game 

    - restarting your device

    If you haven't then I would definitely recommend doing so!

    If you have then you can contact EA and provide any proof of purchase you may have; you will receive either a refund or your purchased goods shortly!

    Let me know if this helped!

    CompleatBeet

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Hey Everyone

As this thread is a bit old at this point, things have changed and been updated, we are going to lock this down so that we can prevent any necro-posting.

For any in-game missing content, once that content has been reinstalled and is not working, you will need to reach out to support as we cannot assist with these types of contacts over the forums!

Cheers!

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