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Thank you! From your file, this is what I can see.
- RADAR_PRE_LEAK_64: This is typically associated with memory leaks
- APPCRASH: This indicates that the GW2 application crashed. The logs show that this occurred multiple times. The fault code c0000005
- BEX64: This is a Buffer Overflow Exception, indicating that the AdobeCollabSync program
- ScriptedDiagFailure: This error appears to be linked with the Microsoft Windows Network Diagnostics tool.
There is not a lot with the game, but with memory leaks, and Windows error codes, here are the steps I would take with your game.the AC could be a cause but its a security program, so something on your Windows may simply not like it. I've uninstalled and reinstalled it through the EA app and Steam and cannot repro it. I have just a basic Windows install too.
I would first uninstall the game (some of these you have already done)
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
- Check for Windows Updates
- Check for GPU updates
- Run the System File Checker tool
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
- Change UAC Controls within Windows (change back once tested)
Once these are performed, reinstall the game and test it.
- EA_Shepard2 years ago
Community Manager
@dreclub Okay. That data was pulled directly from the file. Not sure why it registered as Guild Wars, but there are 7 Windows Error lines with GW2. Your Windows is conflicting with the game with multiple system errors and not game errors.
I would refer to this MS Article on Fault Buckets as well.
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