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EA_Shepard
Community Manager
2 years ago@NapsNapz_ Can you attach a DxDiag?
2 years ago
Sure thing! Here it is
- EA_Shepard2 years ago
Community Manager
@NapsNapz_ Playing some catch-up today - has anything improved for you on this one?
- 2 years ago
@EA_Shepard Just checked and sadly everything is still the same, no improvements at all
- EA_Shepard2 years ago
Community Manager
@NapsNapz_ I took a look at your file, and there are quite a few Windows errors, HDD errors, and system file errors causing quite a few issues.
What I would start with is a lot of updates to the system.
- Check for Windows Updates
- Run the System File Checker tool - Run a system scan for both Windows and your HDD
- Check for GPU updates - if the system is using the Intel chipset and you don't have a physical GPU, go to Intel's site and update what drivers are the most recent
- Run the Windows troubleshooting tools
- Change UAC Controls within Windows (change back once tested)
Then try the following once everything is up to date. This could be a simple system update/repair or a program blocking an online connection. You can get blocked in Windows when trying to access an online server versus just getting into the game.
- Put your device in a Clean Boot then launch the game
- Try the Game in different Compatibility settings
- Try Safe Mode with Networking
- Try a new Windows Account
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