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EA_Shepard
Community Manager
2 years agoThis is still being looked into with different teams as older titles are getting similar errors:
As of now, below are the steps that should resolve it but may not be for everyone! The idea is to get rid of all files relating to the game from the PC, so the download provides a fresh install with no older files within the registry or documents.
Delete EA License Files:
- Make sure the EA app is closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Enable View Hidden Files and Folders
- Delete all files in the "License" folder.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
- (If some files or folders can't be deleted, reboot and try again.)
2 years ago
I uninstalled the game. Installed it again changing the language to English. It works !!! Uninstalled again and changing the language to French, and : IT WORKS !!
- 12 months ago@Sparkster90 Thank you very much. This helped!
- 12 months ago@Sparkster90 Worked! :D thanks mate , best solution
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