When I try to start Plants vs zombies, I always get the same error message. It says I haven't activated the game, even though I was able to play it normally on Origin. I also have some ingame time. Any way to fix this?
I wanted to load up Plants v. Zombies Game of the Year, as I frequently do when I am procrastinating bedtime, and I got the attached screen. I have hundreds of hours in this game. I logged several hours playing just this weekend and had no issues loading it because I provided the damn product key way back when I bought the game. Please stop jacking with the games I have payed money to own. This should not be a fix on my end because I've done nothing different to my computer since the last time I played without issue.
I've been struggling with this issue too.
This only happens on a PC we have where we upgraded from Origin to EA App. We have a second device which recently had a clean install of Windows, this problem does not occur on that device and the game runs fine.
I decided to go hunting for whatever 'stuck' files must be left on the device causing this issue.
1. Close the EA app.
2. From Task Manager end any EA processes, (for me there was a single background process that needed stopping)
3. Navigate to the C:\ProgramData folder (you may need to grant yourself permission to access this folder)
4. Delete all EA folders and the PvZ folder
5. Restart the EA app and try the game again
I've attached a screen shot of the exact folders I deleted to make this work. This was probably overkill, my suspicion is there is a single file, most likely in the PlantsvsZombies folder that was causing the issue.
Not sure if this will work for others, but thought I'd share just in case.
The PvZ: Game of the Year Edition I purchased is asking for a product key. Where should I look for it?
@Gorgha @CptnButtscar @HecticBru @Darmaniwolf @QTGRRL Hi guys, are you all from England or America?
if not and you have the game installed in your native language, try to unisitall and before reinstalling change game language to ENGLISH ONLY GAME LANGUAGE not EA APP.
it worked for me i had game in italian asking me Activation code, putting it in english it worked fine. hope this can help you
At the Moment? Right now we have october and this Bug still persists... my 5 year old wanted to play and can't... we didn't have this bug in Origin...
We have had the exact same problem here, and literally nothing works. The so-called customer service is nothing but a merry-go-round where nothing is solved in any sense of the word whatsoever. They just send you in circles, often asking for the exact same information repeatedly, such as "verifying your account," and each reply has nothing to do with whatever you had emailed before. Some people told me the game has been "sunset" and will not work, others said that isn't true...the right hand has no idea what the left is doing. It's a complete joke, and the BBB is full of similar complaints.
I finally gave up and purchased a disk. Only problem for us is that we can only install it on an older laptop, which runs slowly and the game freezes. So essentially, we can't play at all anymore. Which is a huge bummer. It has been 4 entire months and absolutely nothing has been resolved.
I haven't even purchased any more items for my Sims because I am afraid of losing my purchases and never being able to recover them again.
