Forum Discussion
@Z0mbie_Giraffe I see quite a few things with this specific title. Can you attach a DxDiag?
sure, here you go
- EA_Shepard2 years ago
Community Manager
@Z0mbie_Giraffe Thank you. I see from that report that we have multiple issues happening which could but may not be attributed to this. Windows is running into quite a few issues around updates and not being able to update.
1. The "StoreAgentInstallFailure1" errors with code 80073d02 suggest a problem with Windows Update
2. The "MoAppHang" errors point towards an issue with the "Microsoft.Windows.StartMenuExperienceHost" application. This is a core part of the Windows operating
3. The "WaasMedicFailure2" errors are related to the Windows Update Medic Service (WaasMedic),
4. The error code 0x800704c6 is often related to system files that are missing or corrupted
Info on Error code 0x80073d02
Suggestions:
- Run the System File Checker tool
- Check for Windows
-
Check for GPU updates
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
- 2 years ago
Thank you @EA_Shepard for reviewing my file.
I tried all your suggestions, unfortunately it did not fix the problem. Do you have any suggestions what else I could try?
- EA_Shepard2 years ago
Community Manager
@Z0mbie_Giraffe Are you using any overlays for the EA app, Steam or Discord by chance?
What about a dual monitor set up? Do you use more than one monitor or a single monitor?
About Plants vs. Zombies™ Franchise Discussion
Recent Discussions
- 11 hours ago
- 12 hours ago
- 13 hours ago
- 13 hours ago
- 14 hours ago