[PC] PvZ Error Failed to Open File
My much played Plants vs. Zombies stopped working this weekend. Every time I try to start the game I get a "Error reading user file" "Invalid user file."
I had not changed the games or removed any...
Forum Discussion
EA_Shepard
Community Manager
Community Manager@maddydumont Can we get a screenshot of the error you are getting?
Yes, here it is.
- EA_Shepard
See if the following helps with this one.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
- (If some files or folders can't be deleted, reboot and try again.)
Then:
- Make sure the EA app is closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Move the "License" folder to your desktop.
Okay, I tried this and was able to delete most of the temp files. But I do not have a EA folder, because I bought this game from PopCap before you owned them. I tried opening that folder instead, it doesn't have License folder, just "cached" and "drm" (both date to 9/22/2012, I think when the game was installed on this machine) and a "userdata" folder 2/10/2024. Also a Microsoft Edge "updates" item from very recent that contains nothing and I deleted but reappears when I try to launch the game (and get the same error screen).
