We looked into it, you didnt have it before the event, Im sorry.
Yeah you misunderstood. I had already recieved the tennis star in the pack before the promotional period. It was a bug because then I got it again even though I already had been playing it before he was on promotion. I understand the concept of it being unlocked temporarily but this wasn't the case - i think it bugged since I had already owned it and I was wondering if anyone else had that issue yet as well.
Well, what I can tell you is that, if you already own a character that's on showcase, it's not even supposed to show the promotional symbol in its customization screen. That's why I assumed you only had the character because of the showcase.
So I guess what happened was, when the Tennis Star became a showcase character, it 'overwrote' the fact that you already owned the character.
I haven't owned any of the characters that have been on the showcase so far prior to them being showcased, so I can't really confirm this. But I'm guessing there might be a bug where showcase characters overwrite your owned characters? If so, then that's a really nasty one. I hope someone from Popcap reads this.
Yeah that was my assumption. Which is why I wanted to write on this forum because I had no idea where else to go. I mostly noticed it because I was excited the first time I got him and then felt sick when I saw it a second time. I was so confused. I have run into a few minor bugs but this has been the only one I felt worth really reporting.
Bizarre, Ill look into it
We looked into it, you didnt have it before the event, Im sorry.
