This is the message that always pops up
Please post your DXdiag too:
http://answers.ea.com/t5/STAR-WARS-The-Old-Republic/Guide-Posting-a-DxDiag/td-p/4832663
Will doing so be able to stop my problem?
ok I did it so now what?
Here's the link http://hastebin.com/ducizubilu.tex
and my general problem periodically is this
This game requires both a fast CPU and the real thing, not just a placebo of a video, not at all. Only AMD and nVIDIA produce the GPU cores for proper gaming video circuit board hardware, sorry! Your CPU also appears to be far too slow to handle it, even were there any actual gaming video capability.
Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz (4 CPUs), ~2.6GHz
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Display Devices
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Chip name: Intel(R) HD Graphics 520
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
Driver Attributes: Final Retail
Driver Date/Size: 12/21/2015 12:00:00 AM, 32710184 bytes
WHQL Logo'd: Yes
Plants vs. Zombies: GW2
MINIMUM
OS: Windows 7 64-bit/ Windows 8.1 64-bit/ Windows 10 64-bit
CPU: 3.20 GHz Intel i5 650/ 2.5 GHz AMD Phenom X4 9850
RAM: At least 4GB for Windows 7/ Windows 8.1/ Windows 10
Hard Drive: 20 GB
Video: NVIDIA GeForce GT 640/ AMD Radeon HD 5750 (driver conflicts)
DirectX: 11
Input: Keyboard and Mouse, Analogue Controller
Online Connection Requirements: 192 KBPS or faster internet connection
Gorath is right, it is below system requirements.
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Card name: Intel(R) HD Graphics 520
Driver Date/Size: 12/21/2015
There should be newer drivers available here:
https://downloadcenter.intel.com/
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System DPI Setting: 120 DPI (125 percent)
Screen DPI may need to be at 100. Not sure, I believe it causes problems for some people
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Problem signature:
P1: GW2.Main_Win64_Retail.exe
P4: igd10iumd64.dll
^^^ Errors of the game that specifically state Intel Display Drivers are causing the problem.
Updating them will likely resolve that.
An intel 520 should launch the game without crashing but it won't play very well at all. Turn down all the settings in the game to the lowest they go and reduce resolution.
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If you wish to do a refund:
Thank you both very much. Even though my laptop doesn't reach the requirements I thank you both for helping me..
I'm having the same problem! I've been posting on several posts and I got no response! This keeps pooping up after I complete the Highway To The Danger Zone trailer intro after the marigold spins! Is there anyway to fix this? Help please!!!! If any EA DStaff is looking at this, if you have directionsm I'll follow them! Here's my dxdiag on hastebin.com: http://www.hastebin.com/dewimomule.tex
I am PizzaTranLIVE
Platform: PC
OS: Windows 10
Compliment: Plants Vs. Zombies Garden Warfare 2 is my favorite game of 2016! Whoever came up with Garden Warfare is a GENIUS!
Your drivers are out of date, certainly. Your GPU also appears to be quite a lot weaker than the minimum:
http://gpuboss.com/gpus/GeForce-GT-745M-vs-GeForce-GT-640
It is currently not the primary video device, if that isn't a laptop after all. If it's a desktop, you have the wrong video port attached to the display unit.
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Display Devices
---------------
Chip name: Intel(R) HD Graphics 530
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
Driver Attributes: Final Retail
Driver Date/Size: 12/15/2015 12:00:00 AM, 32130848 bytes
WHQL Logo'd: Yes
Name: NVIDIA GeForce GTX 745
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 10.18.0013.5382 (English), 2/2/2016 19:25:40, 456832 bytes
Plants vs. Zombies: GW2
MINIMUM
OS: Windows 7 64-bit/ Windows 8.1 64-bit/ Windows 10 64-bit
CPU: 3.20 GHz Intel i5 650/ 2.5 GHz AMD Phenom X4 9850
RAM: At least 4GB for Windows 7/ Windows 8.1/ Windows 10
Hard Drive: 20 GB
Video: NVIDIA GeForce GT 640/ AMD Radeon HD 5750 (driver conflicts)
DirectX: 11
Input: Keyboard and Mouse, Analogue Controller
Online Connection Requirements: 192 KBPS or faster internet connection
There was a laptop-type primary video shown in the DxDiag report. If you do not have a laptop, you do have your cables mis-oriented, and we told you so.
