Gorath is right, it is below system requirements.
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Card name: Intel(R) HD Graphics 520
Driver Date/Size: 12/21/2015
There should be newer drivers available here:
https://downloadcenter.intel.com/
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System DPI Setting: 120 DPI (125 percent)
Screen DPI may need to be at 100. Not sure, I believe it causes problems for some people
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Problem signature:
P1: GW2.Main_Win64_Retail.exe
P4: igd10iumd64.dll
^^^ Errors of the game that specifically state Intel Display Drivers are causing the problem.
Updating them will likely resolve that.
An intel 520 should launch the game without crashing but it won't play very well at all. Turn down all the settings in the game to the lowest they go and reduce resolution.
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If you wish to do a refund:
This happened so I will be using Toshiba's Display drivers, will doing this also solve my problem?
@Duyl16 wrote:
This happened so I will be using Toshiba's Display drivers, will doing this also solve my problem?
Software cannot change hardware, it's not possible. You need a game more suited to such a Low End machine than this one is.
