Plants vs Zombies Garden warfare 2 stuck on starting screen

i have tried that already

the opening ports helped, thank you!

which ports do you need to open? i went to the port area in the links they gave and i dont see a garden warfare 2 port anywhere or 1

search for windows defender firewall on in Windows then click on advanced settings, inbound rules and make sure that everyone one of them that has Plants vs Zombies™ Garden Warfare 2 as name has the "Allow the connection" ticked, then go into advanced on every one and make sure the edge traversal is set to: "Allow edge traversal". That's how I fixed it, if it doesn't work you could always reset Windows :D

i tried it but it didnt work but thats probably also because the servers for garden warfare 2 are down since october or something according to ea help server status stuff 

nevermind it was just a website bug

You can try deleting it and downloading it again it worked for me