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DannoGaming's avatar
DannoGaming
3 years ago
Solved

Plants Vs. Zombies Garden Warfare 2 Won't Launch, Tells Me To Reinstall (EA App)

Hello,
I've been having unexplained problems with my copy of Plants Vs. Zombies GW2! I am running it from the EA App on a fresh Windows 10. It starts, but only with the prompt of "There is a problem with your game setup. Please reinstall your game."
I did exactly that, to no avail. I tried repairing the files and installing the Media Feature Pack for Windows 10 N, but i couldn't find it in the menu Microsoft's website instructed me to download it from, and i did have the windows Media Player.

Can anyone help me? I just want to play the game!

  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @DannoGaming Thanks for letting us know about this, 

    Can we try the following steps if you have not so far?

    Spoiler

    Thanks!

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @DannoGaming Thanks for letting us know about this, 

    Can we try the following steps if you have not so far?

    Spoiler

    Thanks!

  • A912612's avatar
    A912612
    3 years ago
    @dannogaming same problem but it doesnt run from EA or steam all tho i bought it from steam before i got a EA account idk if thats smth and im on windows 11 laptop if that helps.
  • gmslangford's avatar
    gmslangford
    3 years ago

    PvZ Garden Warfare 2 - Unable to connect to EA Servers

    I am on a PS4 and my Plants vs Zombies Garden Warfare 2 will not open. This issue started last night 04.28.2023.

    ERROR: "Unable to connect to EA Servers at this time. Please check your network connection and try again later"

    I have been playing this PS4 game SINCE 2016! 

    I AM able to connect to EA and play Plants vs Zombies Garden Warfare with NO issues.

    I have been trying to access the game for about 24 hours now with no luck.  EXTREMELY frustrating!!!

    Rebooted my AT&T Router/Gateway
    Rebooted the PS4
    Ran the network connectivity test on the PS4
    Shut the PS4 down (several times) and also unplugged the power cable.
    Verified the date/time.
    Restored the PS4 licenses

    Verified there were no outages.

    Since I am able to play PvZ Garden Warfare, there isn't an issue with me connecting to the EA Servers.

    Please advise.

  • qgamer4612's avatar
    qgamer4612
    3 years ago
    @gmslangford I havent been able to play for ages either but i think i found a fix on another thread. This worked for me on Xbox.
    Boot as normal.
    When the game dosent log you in and gives you the message, sign out of your Playstation account. Press start, then sign back in to your account again.
    Let me know if that works. Someone on another thread did this and it worked for them.

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