Forum Discussion
Do you have a gold account? Gold is required for this game as it is an online multiplayer game
- Anonymous12 years ago
Yes and I've done the power system reboot.
- 12 years ago
Do you happen to have a child account or some sort of online restriction setting?
Edit: Ensure you're logged in on your intended account, seems obvious but happens.
- Anonymous12 years ago
@picklebird_101 wrote:Do you have a gold account? Gold is required for this game as it is an online multiplayer game
Yes
- Anonymous12 years ago
Hey sorry I think that this thread is getting confused. I think making a new thread with all of your specific issues is best.
You should also check are you using a child account? This sometimes can be the issue, however if its your child account you should contact customer service
Contact a Game Advisor...
Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
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