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mcgrawhayd33's avatar
3 years ago
Solved

Plants vs zombies gw 2 won’t get passed reset password screen

I just purchased an Xbox series s as an upgrade to my Xbox one and it asks me to reset my password. I’ve done this 3 times now with no luck! What am I doing wrong?
  • EA_QueenBee's avatar
    3 years ago
    Hey @mcgrawhayd33,

    So you're constantly being asked to reset your EA password without that actually doing anything? Can you try logging in here with your EA account details to make sure that your Xbox account is linked to your EA account?

    https://myaccount.ea.com/cp-ui/connectaccounts/index

    If it isn't, then your Xbox might be linked to an old or disabled EA account.

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