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pandareno1999
9 years agoHero+
Argh. Sorry we couldn't help more. I myself have also had an unsatisfactory experience with customer service.
I'm going to flag this post again in the same place as before, perhaps something may come of it yet. Good luck!
pandareno1999
9 years agoHero+
Here is the response I got from flagging your thread again. I'm sorry the formatting gets so messed up from copying and pasting.
If I understand that correctly, he has trouble connecting the Gamertag he set up for his son to the EA account he set up for his son. If so, the advice with the Demo Download wasn't too far off, since there seems / seemed to be an issue to link those initially via GW / GW2.
Now it would be interesting if he could share son's Gamertag/ Origin-Persona and also what he did before he got that particular error message (what was he prompted for):
Now it would be interesting if he could share son's Gamertag/ Origin-Persona and also what he did before he got that particular error message (what was he prompted for):
https://support.xbox.com/en-us/games/game-setup/my-home-xbox
Learn how to designate an Xbox One console as your home Xbox so you can share content with anyone else who signs in on your console.

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