Forum Discussion
Are you perhaps trying to connect with a sub account? Those types of accounts won't have access to online gameplay. Make sure that you also run a Playstation 4 connection test as it could be that some of the settings on your console are off, compared to that of your cousin.
If the issue persists then reach out to an EA Advisor so that they can have a look at your account as well.
I already checked that with him and can't find any differences between us except old console or new...
- Straatford8710 years ago
DICE Team
Just to confirm:
You are currently in Japan and you are unable to connect to PvZ. Your console in the US works without problems. You stated that you did not get any error message but I am unsure what happens exactly when you are trying to connect.
Is your cousin also testing his console with you in Japan, or was that in the US? What type of network connection are you playing on in Japan, is it a home network? Shared connection? Have you also checked your router's firewall and port settings on that connection?
About Plants vs. Zombies™ Franchise Discussion
Recent Discussions
- 2 hours ago
- 7 hours ago
- 2 days ago