Plants vs zombies heros not compatible ANYMORE
So I have plants vs zombies heros on my phone but after an update a while ago my phone is no longer compatible, the Google play store said to contact the developers so I'm here asking for help.
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHi, @NeimadNZ
What type of phone do you have and what version of Android are you running on it?
The game requires Android 4.1 and up. If your device cannot support that, I'm afraid there is not much we will be able to do as it's the minimum requirements to play it.
The Android version on my phone is 5.1.1 and I have a Samsung Galaxy Grand Prime, like I said the app store says that this version isn't compatible b for some reason even though I have had it before
- EA_Blueberry
Thanks for getting back! Can you run through these steps real quick to see if that fixes the error? Based off that version and device type it should work.
If you synced up to your game progress to an EA account, Facebook, or Google you won't lose your progress if you reinstall the game. Deleting the app and reinstalling can usually fix compatibility errors like this.Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
