3 years ago
Plants Vs Zombies-Xbox one
My son has all three PVZ games and not one will work on his Xbox one because it keeps kicking him out and saying it's connecting to EA servers but then it times out and never connects. What's the pro...
- 3 years ago
Hi @sbf1212 When you have a moment can you try going through the following steps?
- Close other running games or apps, (for Series X|S also close others running in quick resume)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart