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Porucznik_Kopul's avatar
Porucznik_Kopul
7 years ago

Problem when getting gems from ads

Ever since the game updated to version 1.32.11 I haven't been able to obtain the free five gems you get per ad. When I finish viewing the ad and exit to receive the gems it marks it down as an error...
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

Thanks for the report @Porucznik_Kopula 🙂 

What os version do you have on your Samsung Galaxy A7? 

If I understand it correct you can keep doing that ad? 

Last question, what kind of error message do you get? 

/Atic 

Porucznik_Kopul's avatar
Porucznik_Kopul
7 years ago

Thanks for replay,

I have Android  8.0.0. Model of Samsung Galaxy A7 is: SM-A750FM.

Yes, I have ad available but when it is finished and I close the ad, I always get error "Oops, something went wrong. Please try again later." and I do not get any gems.

So far I tried on WiFi and mobile network, to be sure if connection is stable but it happens every time.

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