Problem when getting gems from ads
Ever since the game updated to version 1.32.11 I haven't been able to obtain the free five gems you get per ad. When I finish viewing the ad and exit to receive the gems it marks it down as an error...
Forum Discussion
EA_Atic
DICE Team
DICE TeamHey @goddessbunny42 @Porucznik_Kopula @bloolander @IlCode85 !
Thanks for the reports!
Can you try to restart the phone to see if that helps. 🙂
And if you have done any troubleshooting let me know.
/Atic
Restarting my device did not help. I also tried on my wi-fi, on my data network, and on a different wi-fi signal in another part of town.
Please help. I grind this game every day, will they compensate me for the 200 gems I have missed?
@EA_Atici am also having the same problem I have watched the same ad over and over again without getting anything. It has been 3 days now where I am unable to get gems. My system is a Huawei P Smart but I don't think that's the problem because a friend of mine has the same problem and he has a Samsung galaxy A5.
@EA_Aticis there currently any fix, the bug is really annoying since its my mains source of my gems.
