Problem when getting gems from ads
Ever since the game updated to version 1.32.11 I haven't been able to obtain the free five gems you get per ad. When I finish viewing the ad and exit to receive the gems it marks it down as an error...
Forum Discussion
EA_Atic
DICE Team
DICE TeamHey @goddessbunny42 @Porucznik_Kopula @bloolander @IlCode85 !
Thanks for the reports!
Can you try to restart the phone to see if that helps. 🙂
And if you have done any troubleshooting let me know.
/Atic
I haven't been able to get gems in the last 3 days. I have reset my advertising ID and maybe can get 1 ad to give me gems but otherwise I get OOPS something went wrong. This is really getting annoying to say the least. It looks like I got gems on the little 5 sec videos. But the 30 sec videos always give me OOPS message. I have reset my ID about 15 times today but only got about 10 gems which is 2 ads. Please FIX this.
Phone - Asus Zenfone 4 Max, Android 8.1
Game Version - 1.32.11
Player ID = 1003291876118
Please fix this or provide me the gems I missed in the last 3 days which would be 300 at least.
Thanks.
