Problem with your game's setup
Tried starting up PvZ GW2 on a new computer. I kept getting the error message that says "There is a problem with your game's setup. Please reinstall your game." I tried deleting the game and reinstal...
Forum Discussion
EA_Barry
Community Manager
Community ManagerIf you are running an 'N' Edition of Windows 10, you need to download and install this Media Feature Pack:
https://www.microsoft.com/en-us/software-download/mediafeaturepack
Additionally, you may need to download and install the VC++ Redistributables:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Thanks.
I am not running an 'N' version of windows and I have tried downloading and installing the redistributables. Still nothing. Is there anything else that can be done?
Which versions of the VC++ are needed?
- @EA_Barry i've reinstalled the game twice, it never fixed the issue, I'm not running an N version of windows 10. i've installed all of the redistributables, and still nothing works. i've uninstalled the ea app, (which is much more complicated then it needs to be) and reinstalled it, installed the game again and the error continues to come up.
