Forum Discussion

8 years ago

PS4 - Multiplayer Sunflower loading screen for months

For months now. Every single time I go into the multiplayer portal the screen goes black and I see a little loading sunflower that never stops loading ☹️ I HAVE playstation plus so that's not the is...

EA_Darko

Community Manager

8 years ago

@Banky007 Do you have any issues with any other online games? Have you tried any troubleshooting steps yourself to see if they help?

Banky007
8 years ago
No, this is the only game I'm having trouble with. I can play Destiny 2 for as long as 12 hours without it disconnecting me. Netflix runs smoothly too.. so it's just this game ☹️
- EA_Darko
  Community Manager
  8 years ago
  @Banky007 If possible, can you please run through the troubleshooting steps here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
  
  Let me know how you get on and if the issue remains after opening the ports then please run a UO Trace so that I can take a look at your connection.
  - Banky007
    8 years ago
    @EA_Darko Like I said previously. This is the only game I have trouble connecting with. I own an xbox one, 360, nintendo switch etc. and the multiplayer works perfectly.. Just not Plants Vs Zombies garden warfare 2 on ps4. Why would it be my connection if all my other games work fine??