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@EndingPlague @pollack321 - as mentioned above by @EA_Jenni this is something that we're looking into, but at the moment there's no solution. Others have had this issue and been able to get into the game intermittently so it's certainly worth trying again if you haven't already.
As for refunds - this isn't something that we can help with on the forums.
- Andy -
Thanks for your answer, however, something you and ea should bear in mind is the fact that me, as well as many other console gamers, play in consoles because we like the fact of saying "it just works", when you ask me or any other member of the community to begin troubleshooting, turning on and off anything and everything on our network, we are becoming like PC gamers and looking the point of paying for something more packed and supposedly to be ready...
As for me, my network is fine, because if everything else word, but this game, the issue is within the game, not the environment.
I hope you may show my discomfort and annoyance to someone that matters, and is able o make a stand officially on this regard.
- Anonymous10 years agoi couldn't have said it better! having every other online game (including PvZ GW 1) work perfectly fine points to THIS specific title as the issue.
just spent 2GIG updating to the new patch and still nothing! this in a country with one of the highest tarrifs for internet data etc!
financial losses aside, the frustration now grows to anger.
its well over a month since i purchased PvZ GW 2 and not sure if i am even eligible for a refund at the store i bought it from.
i ask directly to EA support team - what recourse is available to me in terms of a refund??- Anonymous10 years ago
yep just updated myself and it still the same as when i bought it , just a very expensive disk with a very short film on it and a disappointing end.
- Anonymous10 years ago
So I finally managed the freaking game to start, but to do so I had to hire a completely independent ISP just for the PS4, this is ridiculous, every other game I own works just like a charm on my network, but in prder to play GW2, I had to cripple the rest of my household giving the game access to its own bandwidth.
Are you kidding me EA??? No answer for your so called Advisors, been waiting for them for over 45 minutes.
Every other game I own, including some other titles from you, work well on a Load Balanced network between 2x10 MBps ISP providers, but to play this gem, i have to let go the load balance, cripple every other service in my house, just for this to work?!?!?!?!
Your network developing team could use some lessons, hey there are even some free ones on google, you might want to check them...
Actualli I do own some other games from you:
PS4
PvsZ GW1
Xbox one
Fifa 2016
Dragon Age Inquisition
Every other game I play works well, but this one is a mess...
I know, since I managed it to work, maybe i will never see a refund, but know this, your service and development process are lame, and that is by far the way to grow as a company...
- Anonymous10 years ago
Same problem here.
Sighned to PSN, have PS Plus, have latest PS OS, have linked EA account through Origin and tried three different providers.
Origin: Sonprobabu
PSN: Sonprobabu
And... Electronic arts??? How much cost tears of child on his birthday?!
- Anonymous10 years agoDoes anyone know if this problem exists with the download version of this game?
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