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EightBitTrash's avatar
EightBitTrash
6 years ago
Solved

Puzzle level (Totally Nuts) crashes after resuming game

I think I opened up the Totally Nuts level by accident at sometime extremely late last night. I believe I left the level in the plant selection screen. Now everytime I try to load the level the game freezes up, blackscreens, and crashes. I have uninstalled the game three times from my computer, but reinstalling doesn't fix the level. I don't want to lose the 36 hours I put into this already, I just beat survival mode 1.0 last night. Any help is appreciated, thank you!

  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    @EightBitTrash 

    I'd recommend updating to the latest build of Windows 10, but most importantly your AMD driver is from 2018 so you'll want to get that updated from their website. Outdated drivers can lead to black screens and flickering. Search "Windows Updates" in the desktop search bar to check for pending updates.

    AMD Drivers

    https://www.amd.com/en/support

3 Replies

  • EightBitTrash's avatar
    EightBitTrash
    6 years ago

    The level has actually stopped crashing on me- But now my Zen garden is doing the same thing. It loads up, flickers blackscreen for a minute or two, and crashes. Sometimes it doesn't crash. And sometimes it does later, like if I set Stinky to collect my coins with a piece of chocolate. And when it crashes, all my progress is lost, my plants remain ungrown, and it acts like I never gave him a piece of chocolate, telling me I still have 10 in my inventory. I attached the DXDiag file for you, though. It shouldn't be my drivers or anything, this is a new computer with fairly decent specs that I just got in February. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago

    @EightBitTrash 

    I'd recommend updating to the latest build of Windows 10, but most importantly your AMD driver is from 2018 so you'll want to get that updated from their website. Outdated drivers can lead to black screens and flickering. Search "Windows Updates" in the desktop search bar to check for pending updates.

    AMD Drivers

    https://www.amd.com/en/support

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