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CrazyFishKids's avatar
CrazyFishKids
6 years ago
Solved

PvZ Battle for Neighborville on XBox One: Requirements for Split Screen

Not sure if this is the right forum for this, but here goes.  We recently purchased Plants vs Zombies Battle for Neighborville for our Xbox One, and it seems to play fine. My kids want to be able to ...
  • CrazyFishKids's avatar
    CrazyFishKids
    6 years ago

    Hey, thanks for the suggestions!

    I changed the age settings to adult, and that didn't seem to fix the problem, but I think I figured it out.  I had an Xbox Live account, with a sub-account.  My kids wanted to use these two accounts to play co-op split screen, but EA doesn't allow both an Xbox Live account and a sub-account to link to the same EA account.  The solution was to create an EA account (following the in-game instructions) to link to the sub-account.  This seems to work, and they can now play split-screen co-op on both private and public servers.  

    This took me a while to figure out, but I thought others might find this helpful.

    Thanks again!

CrazyFishKids's avatar
CrazyFishKids
6 years ago

Hey, thanks for the suggestions!

I changed the age settings to adult, and that didn't seem to fix the problem, but I think I figured it out.  I had an Xbox Live account, with a sub-account.  My kids wanted to use these two accounts to play co-op split screen, but EA doesn't allow both an Xbox Live account and a sub-account to link to the same EA account.  The solution was to create an EA account (following the in-game instructions) to link to the sub-account.  This seems to work, and they can now play split-screen co-op on both private and public servers.  

This took me a while to figure out, but I thought others might find this helpful.

Thanks again!

venture6's avatar
venture6
6 years ago
@CrazyFishKids How did you create an EA account in the game? I don't seem to have that option, and my kids are having the same problem as yours.
  • CrazyFishKids's avatar
    CrazyFishKids
    6 years ago

    If I remember correctly, there was a pop-up screen in game. We already had one EA account set up, and our primary Xbox Live account was linked to it.  We also had an Xbox Live sub-account which wasn't linked to anything.  So when they started playing the game, they'd use the primary Xbox Live account (linked to the EA account), and then try to start up the split screen co-op.  As the second player, they would select the Xbox Live sub-account (not linked to any EA account) and a pop-up screen would appear, telling us something about linking to an EA account.  Anyway, if you can generate this message, then there is a dialogue box in the "error" message that you can check, and then it will walk you through creation of an EA account to link to.  If you don't get the same in  game "error" message we did, then I'm not sure I can help.

    • ScooterMcRibs's avatar
      ScooterMcRibs
      6 years ago

      Can you list the specific steps you did in order to resolve this issue? We just purchased this game with the intent of being able to play it in Split Screen Mode (like we did for the first PvZ Garden Warfare).

      How does one create a second EA account (while in-game) to associate with my Xbox Live sub-account? I've even checked on the Origin (EA) website, but I don't see any way to do this...

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