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Sassy_King_Pig's avatar
Sassy_King_Pig
2 years ago

PvZ BFN PC - Issues With Game After April. 18, '24 Update

Since the release of the Electronic Arts Anti-cheat to BFN, there is a huge problem that makes the game unplayable on PC. When you launch BFN, the game opens by itself, completely skipping the anti-c...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Hey Folks, 

I am putting together issues relating to the update about the BFN Announcement. If you are running into issues on PC that started AFTER the Anticheat update, please list the following information below so we can pass this along to the team.

  • EA App/Steam/Epic:
  • EA ID/Steam user ID:
  • Attach the EA App Error Report ID Here
  • The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
  • Windows OS:
  • Windows OS version:
  • GPU model and driver version:
  • Region:
  • Are you using an internal or external drive?
  • Are you using an HDD or SSD?
  • Date this issue started (is it still happening?)
  • Any other errors?
  • If possible, share a Screenshot or Clip:
  • Can you attach a DxDiag?
duckymomo360's avatar
duckymomo360
2 years ago

The anticheat installer is crashing for me, so I cant play the game. This only happens for this game and not GW2.
And when I manually open the installer, there is no mention of battle for neighborville as an installation option.

  • EA App/Steam/Epic: Steam
  • EA ID/Steam user ID: 76561198171481709
  • Attach the EA App Error Report ID 1ff55045-8b87-43ac-bd3f-1d373fcc6b76
  • Windows OS: Windows 11
  • Windows OS version: 24H2 26100.1
  • GPU model and driver version: RTX 4070 551.76
  • Region: US
  • Are you using an internal or external drive? Internal
  • Are you using an HDD or SSD? game installed on HDD but windows uses SSD
  • Date this issue started (is it still happening?) since the anticheat update
  • Any other errors? No

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