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Sassy_King_Pig's avatar
Sassy_King_Pig
2 years ago

PvZ BFN PC - Issues With Game After April. 18, '24 Update

Since the release of the Electronic Arts Anti-cheat to BFN, there is a huge problem that makes the game unplayable on PC. When you launch BFN, the game opens by itself, completely skipping the anti-c...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Hey Folks, 

I am putting together issues relating to the update about the BFN Announcement. If you are running into issues on PC that started AFTER the Anticheat update, please list the following information below so we can pass this along to the team.

  • EA App/Steam/Epic:
  • EA ID/Steam user ID:
  • Attach the EA App Error Report ID Here
  • The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
  • Windows OS:
  • Windows OS version:
  • GPU model and driver version:
  • Region:
  • Are you using an internal or external drive?
  • Are you using an HDD or SSD?
  • Date this issue started (is it still happening?)
  • Any other errors?
  • If possible, share a Screenshot or Clip:
  • Can you attach a DxDiag?
Hartsblade's avatar
Hartsblade
2 years ago

Plants vs. Zombies Battle for Neighborville hangs at secand "Backyard: Zombie Attack" loading screen. The Flower continues to cycle, but I never actually connect to a server. I have been able to play this game without issues until last week.

  • EA App/Steam/Epic:  Steam
  • EA ID/Steam user ID:  Hartsblade
  • Attach the EA App Error Report ID c53331fe-5410-43c8-bea0-5a4f35ccfebb
  • The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
  • Windows OS:  Win 10
  • Windows OS version:  22H2
  • GPU model and driver version:  nVidia GeForce RTX 4090 driver 552.22
  • Region:  North America
  • Are you using an internal or external drive? internal
  • Are you using an HDD or SSD?  SSD
  • Date this issue started (is it still happening?)  Approx 4-20-2024
  • Any other errors? no
  • If possible, share a Screenshot or Clip:
  • Can you attach a DxDiag?

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