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Sassy_King_Pig's avatar
Sassy_King_Pig
2 years ago

PvZ BFN PC - Issues With Game After April. 18, '24 Update

Since the release of the Electronic Arts Anti-cheat to BFN, there is a huge problem that makes the game unplayable on PC. When you launch BFN, the game opens by itself, completely skipping the anti-c...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Hey Folks, 

I am putting together issues relating to the update about the BFN Announcement. If you are running into issues on PC that started AFTER the Anticheat update, please list the following information below so we can pass this along to the team.

  • EA App/Steam/Epic:
  • EA ID/Steam user ID:
  • Attach the EA App Error Report ID Here
  • The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
  • Windows OS:
  • Windows OS version:
  • GPU model and driver version:
  • Region:
  • Are you using an internal or external drive?
  • Are you using an HDD or SSD?
  • Date this issue started (is it still happening?)
  • Any other errors?
  • If possible, share a Screenshot or Clip:
  • Can you attach a DxDiag?
THDNA's avatar
THDNA
2 years ago
@EA_Shepard After the EAAC update for BFN and GW2, OBS and other video recording software frequently lose capture of the game's video output. The screenshots often cannot capture the game image. And some performance monitoring software that acquires the game's FPS etc no longer works with GW2 and BFN after the EAAC update except the one from the NVidia. This is not just me but also happened to other people with completely different PC specs.

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