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@NooTTWI3ULTUR3 wrote:
@EA_Shepard I literally cannot believe this... I actually have access to the game again. I am able to log into public & private giddy park now, i am really grateful that i was unbanned because i haven't been able to play this game for almost a year now. I really want to say thank you to you and to whoever was responsible for fixing this issue i had, and I'm even more surprised that my progress hasn't been affected one bit. Thank you thank you thank you!!!
Everything in-game looks normal like how it should be, and i attached a screenshot that shows that my rank is normal and that i can play multiplayer now.
That is great to hear! Please let us know if anything else happens that prevents you from playin!
The team is still looking into this, and we appreciate other players listing their information as well!
Cheers!
@EA_Shepard hey, I know it's been a long time, but if you could answer me I would be very grateful, since April I can not enter the game due to the same problem, I do not know if my account is banned by a hacker or something like that, so here I leave my information for you to help me.
- EA App/Steam/Epic: EA App
- EA ID/Steam user ID: EA ID: homarelerx Steam: homarelerx
- Attach the EA App Error Report ID: 13a57032-d099-4f19-8a5e-9b202be75788
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS:
- Windows OS version: 10
- GPU model and driver version: GeForce RTX 2060
- Region: South America
- Are you using an internal or external drive? External
- Are you using an HDD or SSD? HDD
- Date this issue started (is it still happening?) 21 April (yes)
- Any other errors? no
- If possible, share a Screenshot or Clip:
- Can you attach a DxDiag?
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