Forum Discussion
EA_Shepard
Community Manager
2 years agoHey Folks,
I am putting together issues relating to the update about the BFN Announcement. If you are running into issues on PC that started AFTER the Anticheat update, please list the following information below so we can pass this along to the team.
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Attach the EA App Error Report ID Here
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS:
- Windows OS version:
- GPU model and driver version:
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started (is it still happening?)
- Any other errors?
- If possible, share a Screenshot or Clip:
- Can you attach a DxDiag?
2 years ago
@EA _谢泼德 hi,my friend,I have something to report you,hope you can hlep me please.a few month ago my pvz Neighborville account has been banned by hacker who can use special technologies to change your character level to very very high value that unable to log in game,I don't know who did this,i had bought many pvz Neighborville's game accounts,but always play for a few hours later then my account has been modified maliciously and I can't log in game.The hacker have some illegal means to change your character level,I wish you can hlep me to fix my game account of pvz Neighborville,my many friends beacuse this hacker unable to log in game,this hacker jealous of our game talent,I hope to receive your reply as soon as possible.thank you!
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