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pogWigini's avatar
6 years ago
Solved

PvZ Garden Warfare 2 Won't Launch PC

It may be because i have a trial. When i click launch origin closes for a second and re appears,but the game doesn't start. It says that I'm playing it. It's not open in the task manager.

  • @M37D 

    Your CPU is unfortunately below the minimum system requirements. We recommend upgrading the CPU and aim for the recommended specifications for the most optimal Garden Warfare experience.

    Our Great Game Guarantee Refund Policy can be found here.

9 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    As I understand it the trial no longer works, sorry. When did you add it to your account?

  • Hello David. Am I to understand that the trial no long works, but if I buy the game it will work? I loved gw1, and I really wanted to try this game before, but I was concerned it wasn't working on my computer. If I just have to buy it without trying that is fine, but I just want to confirm it is not a compatibility issue between my computer and the game

  • hey

    i have same problem 1/2 time it say im playing but im actually not

    or the game dosn't open and im back to origin

    i have directX12

    i5-8300hq

    rtx2060

    help me plz

  • M37D's avatar
    M37D
    6 years ago

    So if I buy the game is it Guaranteed , that it will work I have the same problem , and if it didn't work what should I do ,thanks for ur support , my msinfo and DxDiag are in the attachments if iy is a problem with my pc please check .

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @M37D 

    Your CPU is unfortunately below the minimum system requirements. We recommend upgrading the CPU and aim for the recommended specifications for the most optimal Garden Warfare experience.

    Our Great Game Guarantee Refund Policy can be found here.

  • M37D's avatar
    M37D
    6 years ago
    @EA_Blueberry So I bought the game and unfortunately I had trouble because as u said from the cpu and gpu , so it crashed and couldn't make connection to the multiplayer servers when it kept glitching the screen , so I requested a refund , can I buy it again in the future after upgrading my pc ? and what about my request of refund ?
    Thank You For Your Support
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @M37D 

    You are more than welcome to purchase it again in the future even after a successful refund request. The status of your refund should be found under the order history if you click on Origin in the Origin client. That is also the same place you can request a refund per our Great Game Guarantee policy.

    Our Live-Support team is also always available to pull up your account and answer any questions you have around technical support or purchases/refunds through the Origin store.

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