PVZ GW 1 Not Loading Saved Data.

I have been experiencing an issue on Garden Warfare 1 where the game tells me it failed to retrieve my save data. Upon closing the alert, the game will load things such as my rank, unlocks, coins, and stats just fine. However, the game will not load my loadouts for characters (their ability and customization sets), my keybindings from previous game sessions, and it will attempt to show me character tutorials I've already seen.

Recently On Garden Warfare 1 this issue has come up, it started on march 22nd and has not gone away, alot of people have been experiencing this issue. the error will reset your abilities and customizables, we know the game is discontinued but this stops us from playing the game so i was wondering if you know about this and if a fix will be made. in Garden warfare 2 rux was fixed so will anything be done?

On March 22nd, which is when I decided to play PvZ GW1 on PS4 I had an error saying that it had failed to retrieve data.

What it basically did is that it didn't save any costumizations done on your character on both plants and zombies.

Not only that but everytime you would make changes to your characters and settings it will reset everytime you restart the game and/or get into a new match which means yes your sensitivity and abilities will be reset to the basic ones.

Why this is the case especially for the settings is because your settings is saved online instead on your system.

However! Odd enough this doesn't reset whatever you got from sticker packs so your plants, appearances, and characters are still saved which I don't know why is that the case.

No, this doesn't take your online functionality away so you can still play the game!

This doesn't reset your PvZ coins and ranks either.

I have a 2 part youtube video uploaded that shows this in action and according to people in the comments they also had this problem on other platforms which makes me think this might be worldwide.

https://youtu.be/tLDpMhTMj2U

https://youtu.be/MKX9dB7NpPw

And as of March 24th this problem has not been fixed yet.

This reminds me of the rux situation in pvz gw2 except that this one is just annoying.

I haven't seen people shine light on this problem and I think now is the great time to do so.

Update: So it appears that people are starting to take notice so I am glad! And EA, no matter what we do we can't fix it ourselves so please check on what's going on please? Thank you.

I'm having this problem as well.  i'm on PS4.  I have all variants but no customization ☹️

I am having this same problem on my PS4 with GW 1. Has anybody figured out any solutions yet I have tried so many different things. I am lost as to what to do now.

I'm having the same issue both on PS4 and PC! 

This is still here! no response from ea

I just bought the game today and I am having the same problem. I was really excited to play this game again since I played it on the 360 when I was younger and it's just annoying

So I'm not the only one with this problem, that's good news (becasuse I'm not alone) and bad news (I mean, no one should be having this problem). Anyways... today is march 26th and the problem is still in the game, I play on PC (Origin).