PVZ GW 1 Not Loading Saved Data.
When load up PVZ GW 1 on PC(Windows), I get the message, "Failed to retrieve your saved data!". I've tried many things: checking my router setting/restarting it, reinstalling origin and the game, loo...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi Everyone!
Thanks for letting us know what you are seeing with PvZ Garden Warefare 1, I wanted to get some additional information to share this with the team, please respond in the thread to the following information.
- Which platform are you getting the error message on?
- Can you click past the message to play?
- When did the message start for you?
- Does it happen on multiple accounts?
- Do you have cloud backup enable (for PC)
- Do you get this message on GW2 or BFN as well?
- What troubleshooting have you tried so far?
In addition, if you have not try the following steps let us know if anything changed?
- Allow Origin and GW1 through any Anti-virus and additional secuirty
- Disable Origin in-game overlay and any other running overlay
- Clear Origin Cache or Clear EA App's Cache
- Connection and Advance Connection Guides
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Tagging for vis: @DrearSole91 @Spikeyhair9 @CasseroleJ @Matt1uga @xXMr_BuenoXx
Thanks!
This issue is resolved on the ps3. Thanks!
