Anonymous
12 years agoPvZ GW and direct x 10
When I run dxdiag.exe (I use windows 7) it says I have direct x 11, but when I try to start garden warfare for the PC it says my gpu does not support direct x 10 and that I do not meet the minimum sy...
I believe I meet all other reccommended system requirements. this is what my dxdiag report says (had to shorten it cause it was too long to post)
------------------ System Information ------------------ Time of this report: 6/23/2014, 22:02:04 Machine name: GILLIUM4-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144) Language: English (Regional Setting: English) System Manufacturer: ASUSTeK Computer INC. System Model: CG5275 BIOS: BIOS Date: 11/12/09 18:04:39 Ver: 08.00.15 Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz (4 CPUs), ~3.2GHz Memory: 8192MB RAM Available OS Memory: 8080MB RAM Page File: 2645MB used, 13510MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel(R) HD Graphics Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics (Core i5) DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_0042&SUBSYS_83831043&REV_12 Display Memory: 1696 MB Dedicated Memory: 64 MB Shared Memory: 1632 MB Current Mode: 1600 x 900 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: VH203 Monitor Id: ACI20A3 Native Mode: 1600 x 900(p) (59.978Hz) Output Type: HD15 Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32 Driver File Version: 8.15.0010.2827 (English) Driver Version: 8.15.10.2827 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 8/9/2012 15:21:16, 8314368 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-4302-11CF-F878-89A3B2C2C535} Vendor ID: 0x8086 Device ID: 0x0042 SubSys ID: 0x83831043 Revision ID: 0x0012 D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1043837B&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5919 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/18/2009 02:29:16, 1983264 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output(Optical) (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1043837B&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5919 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/18/2009 02:29:16, 1983264 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1043837B&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5919 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/18/2009 02:29:16, 1983264 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone (Realtek High Definition Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5919 (English) Driver Attributes: Final Retail Date and Size: 8/18/2009 02:29:16, 1983264 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: USB Gaming Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x0461, 0x4D98 FF Driver: n/a Device Name: USB Gaming Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x0461, 0x4D98 FF Driver: n/a Device Name: Gaming Mouse G600 Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC24A FF Driver: n/a Poll w/ Interrupt: No
There is no video chip offered by Intel that meets the minimum requirement to play this game, sorry about that.
I have the same problem but have a supported video card.
This guide applies to any game, NOT limited to just the DA: I game at all:
http://answers.ea.com/t5/Dragon-Age-Inquisition/How-to-post-the-relevant-info-when-you-create-a-question/m-p/4356255#U4356255
Sorry not to have dropped into this forum in a couple of weeks!
Your message was posted quite some while ago. I only saw it myself two days ago. It was already likely you had solved this without our community's help by the time I answered, however, I thought I'd respond to you anyway. Here's hoping you have been enjoying the game for quite some time now!