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Muiddinbf3's avatar
Muiddinbf3
2 years ago
Solved

[PVZ GW2 "The portal is not functional" error]

Hi, I'm trying to play PVZ GW 2 in multiplayer, but the portal does not open.  Not only the portal but also other sections do not open. I attached the screenshots. Portal error message: "The port...
  • Muiddinbf3's avatar
    Muiddinbf3
    2 years ago
    @EA_Shepard

    The issue was caused by a setting called 'Safe Internet Profile.' I turned it off and it was resolved.

    Thank you.
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@Muiddinbf3 Hey, following up on this one. I tested this out on PC and console and did not receive any errors. As of right now, when you log in and try to play, are you getting errors?

Muiddinbf3's avatar
Muiddinbf3
2 years ago
@EA_Shepard

The issue was caused by a setting called 'Safe Internet Profile.' I turned it off and it was resolved.

Thank you.
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @Muiddinbf3 wrote:
    @EA_Shepard

    The issue was caused by a setting called 'Safe Internet Profile.' I turned it off and it was resolved.

    Thank you.

    Thanks for letting me know. That is good to call out as I would not have thought about a save internet profile like that! That may help a lot of others having similar issues!

    Cheers!

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