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06r2ll2v7qw5's avatar
06r2ll2v7qw5
2 years ago

Pvz Heroes Store Pack Issues

The only pack in the store is the premium pack. I know this has happened for a long time, but everywhere else it says the only solution is for support to fix it themself. Ive already tried buying ...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@06r2ll2v7qw5 Hey, i just purchased the premium pack with no issues. When you try to purchase that one specifically what error are you getting? Is your game linked to an account at the moment? 

xwm8wf8ng3jl's avatar
xwm8wf8ng3jl
2 years ago
@EA_Shepard If you go to the description on what you could get in the packet it no longer has legendary or heros in it anymore
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey All,

    I need to get some info from you in order to forward it along to the team so that they can take a look at it on their end. Being a store issue, this is something a CM cannot fix on our end. We need it escalated up.

    Device:

    iOS or Android Version:
    Player ID:
    Location:Poland

    Date issue started:

    Any error(s):

    • TheCyberKitsune's avatar
      TheCyberKitsune
      11 months ago

      My store refuses to load, also events seem to have been removed?

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